642-164 braindumps

642-164 ExamUnified Communications Contact Center Express.(UCCX)Exam Number/Code : 642-164Exam Name : Unified Communications Contact Center Express.(UCCX)Questions and Answers : 68 Q&AsUpdate Time: 2010-03-20Price: $ 79.00
Exam : Cisco 642-164Title : Unified Communications Contact Center Express.(UCCX)1. What is a benefit of using subflows?A. decreases the amount of flowsB. collects information about callers to agentsC. creates a framework for CRS Server status reportingD. decreases latency through increased bandwidth on CRS ServerE. provides more efficient management of flows that are called by multiple other flowsAnswer: E
2. Where are CTI route points added or configured for Cisco Unified Contact Center Express?A. Cisco Unified CallManager Device ConfigurationB. Cisco Unified Contact Center Express Directory ManagementC. Cisco Supervisor DesktopD. Cisco CRS Administration, JTAPI Trigger CreationE. Cisco Unified Contact Center Express Media SubsystemAnswer: D
Cisco 642-164 Exam TopicsThe following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam.
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