ex0-103 Training Materials

ex0-103 ExamISO/IEC 20000 FoundationExam Number/Code : ex0-103Exam Name : ISO/IEC 20000 FoundationQuestions and Answers : 80 Q&AsUpdate Time: 2010-03-22Price: $ 89.00
Exam : EXIN ex0-103Title : ISO/IEC 20000 Foundation1. Which of the following tasks is assigned to each process manager?A. channeling data to Problem ManagementB. ensuring the process is running effectively and efficientlyC. following up on IncidentsD. setting up Service Level Agreements with the usersAnswer: B
2. Which of the following is Problem Management primarily concerned with?A. looking at Security PlansB. looking at the cause of IncidentsC. looking at the Change PlanD. looking at the Release StrategyAnswer: B
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